- Access the voicemail system:
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From your own extension
Dial 555 and enter your voicemail password. -
From another extension in your system
Dial 500, enter your extension number, then enter your voicemail password. -
From an outside line*
Dial your 10-digit phone number. At your voicemail greeting, press the # key and enter your password.
Note: In your call forwarding rules, make sure “no answer” calls are set to go to voicemail.
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From your own extension
- Once inside, press the * key to enter the Main Menu.
- From the Main Menu:
- Press 1 to listen to your messages.
- Press 2 to change your greeting.
- Press 3 to change user preference options. Options include: change voicemail password; call waiting preferences; busy handling; ring no answer handling; Internet outage routing; and email notification preferences.
- Press 4 to establish or change call forwarding rules. Options include: listen to, set, change, or cancel call forwarding rules.
- Press 5 to set a specific greeting for business hours, after business hours, lunch time, meeting, weekend, and vacation.
- Press 6 to enable or disable “announcement only” mode (e.g., your vacation greeting).
- Press 9 to exit voicemail.
For a downloadable Quick Reference Guide to the voicemail phone menu, click here.