1. Access the voicemail system:
    • From your own extension
      Dial 555 and enter your voicemail password.
    • From another extension in your system
      Dial 500, enter your extension number, then enter your voicemail password.
    • From an outside line*
      Dial your 10-digit phone number. At your voicemail greeting, press the # key and enter your password.
      Note: In your call forwarding rules, make sure “no answer”  calls are set to go to voicemail.
  2. Once inside, press the * key to enter the Main Menu.
  3. From the Main Menu:
    • Press 1 to listen to your messages.
    • Press 2 to change your greeting.
    • Press 3 to change user preference options. Options include: change voicemail password; call waiting preferences; busy handling; ring no answer handling; Internet outage routing; and email notification preferences.
    • Press 4 to establish or change call forwarding rules. Options include: listen to, set, change, or cancel call forwarding rules.
    • Press 5 to set a specific greeting for business hours, after business hours, lunch time, meeting, weekend, and vacation.
    • Press 6 to enable or disable “announcement only” mode (e.g., your vacation greeting).
    • Press 9 to exit voicemail.

For a downloadable Quick Reference Guide to the voicemail phone menu, click here.